LRN Corporation (“LRN”) is committed to protecting your privacy and earning your trust. This Privacy Statement describes LRN’s privacy practices for both the web site located at www.lrn.com, the Customer Web Sites which LRN creates, configures and hosts on behalf of its customers, and any derivative products which are developed to work either remotely or on a mobile/tablet device. The ownership of the data on LRN’s Customer Web Sites or mobile/tablet apps are subject to agreements entered into between LRN and each of its customers. These practices implement the requirements prescribed by the United States and the European Union for compliance by U.S.-based organizations with the provisions of the European Union’s directives regarding the protection of personal information.
LRN has received TRUSTe’s Privacy Seal signifying that this privacy statement and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal.
The TRUSTe program does not cover information that may be collected through downloadable software. The TRUSTe program covers only information that is collected through this Web site, www.lrn.com. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.
LRN complies with the U.S. – EU framework and the U.S.-Swiss Safe Harbor Framework as set forth by the Department of Commerce regarding the collection, use, and retention of personal information from the European Union member countries and Switzerland. LRN has certified that it adheres to the applicable principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If you have questions regarding LRN’s compliance with the U.S. – EU framework and the U.S.-Swiss Safe Harbor Framework, please contact us at LRN Corporation, Legal Department, 745 5th Avenue, 8th Floor New York, NY 10151 , Phone 646.862.2049. To learn more about the U.S. Department of Commerce’s various data privacy programs, and to view LRN’s certification, please visit http://www.export.gov/safeharbor/ .
Information Collection & Use
Customer Web Sites
LRN provides online knowledge, training, management and other services to employees of LRN’s customers and others designated by LRN’s customers to participate in LRN’s programs (“Users”). LRN’s customers are typically businesses or other organizations. LRN typically provides its services via Customer Web Sites, computer based application, and/or mobile/tablet application that LRN creates, configures, hosts, and supports on behalf of customers. LRN operates its programs and collects and uses data about Users at the direction of, and in accordance with, the instructions of LRN’s customers.
LRN’s arrangements with its customers may require LRN to obtain certain personal information about Users, either from the customer or a User, in order for a User to access the online knowledge, training and other services provided on a Customer Web Site, computer based application, and/or mobile/tablet application. Among other things, LRN may collect the following data: (i) User name; (ii) User identification; (iii) User password; (iv) User email address; and (v) User department(s) and location within the customer organization. LRN may also track the amount of time a User spends on the Customer Web Site, the applications the User employs, the self-tests the User performs, the User’s performance on such tests, and other activities in which the User engages while the User is on the Customer Web Site.
LRN only uses personal information to provide feedback about a User’s activity on a Customer Web Site. For example, LRN may use personal information to inform a User of his or her performance on tests, or the number of training modules that a User has used. LRN may also use personal information to send e-mails to a User, such as reminder e-mails that the User has not completed certain online courses.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
LRN actively collects information from visitors to its website at www.lrn.com both by asking specific questions on the site and by permitting visitors to communicate directly with LRN via e-mail. Some of the information that visitors to the website submit may be personally identifiable (that is, information that can be uniquely identified with an individual, such as name, address, e-mail address, phone number, etc.). LRN uses this information to send visitors to its website further information regarding LRN. LRN does not provide, sell, or otherwise make available to third parties personal information that is collected from visitors to the website.
LRN may collect, store or accumulate certain non-personally identifiable information concerning visitors’ use of this site, such as information regarding which pages are most often visited. LRN may share with or transfer to third parties such non-personally identifiable information for the purpose of maintaining the site, responding to direct inquiries, or measuring traffic and traffic trends at this site. LRN does not otherwise provide or sell any of this information to third parties.
Data Integrity & Data Security
LRN has taken commercially reasonable and appropriate steps to protect personal information that LRN collects, processes or maintains. These steps include, among other things, limiting the number of people who have physical access to LRN’s database servers, utilizing electronic security systems, and using password protections which guard against unauthorized access. LRN employs these and other safeguards and practices to provide for the security of personal information in its possession, but cannot guarantee that such measures will be infallible. LRN also requires its vendors to take commercially reasonable and appropriate steps to protect personal information in their possession.
Correcting & Updating Personal Information
LRN is committed to ensuring that the personal information it collects, processes, and maintains is accurate. At the direction of, and in accordance with, the instructions of LRN’s customers, LRN allows Users of LRN’s Customer Web Sites to access their personal information in LRN’s possession and to correct, amend, or delete inaccurate information. Users of LRN’s Customer Web Sites who have questions about personal information on file with LRN may, if the customer so provides, access the Customer Web Site to make such corrections or may contact LRN at the address below.
Visitors to LRN’s website may update, or request the deletion of, previously submitted personal information via the Contact page. We will respond to your request to access within 30 days.
Analytics / Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, and to improve marketing, analytics, or site functionality.
Technologies such as: cookies, beacons, tags and scripts are used by LRN and our customers, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Local Storage Object
Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use local shared objects (LSOs) such as HTML 5 to collect and store information.
LRN web sites may contain links to other web sites. LRN is not responsible for the privacy practices of, or the content on, such other sites.
The services provided by Customer Web Sites do not constitute the rendering of legal services, and no attorney-client relationship is formed between LRN and any customer, or between LRN and any User, by virtue of such services. The information contained in Customer Web Sites is not intended to constitute legal advice or to substitute for obtaining appropriate legal advice.
This Privacy Statement describes LRN’s privacy practices only. It does not describe, and LRN makes no representations about, the privacy practices of any other parties, including LRN’s customers, who may receive personal information from LRN about Users associated with that customer in the course of LRN’s performance of services for the customer.
Recipients may unsubscribe from future email communications from LRN by following the instructions in such communications.
Questions & Complaints
If anyone has any questions or complaints about this Privacy Statement, the practices of, or his or her dealings with, any of LRN’s web sites, he or she should contact LRN.
A citizen of a country within the European Union may also address any privacy-related questions or problems to the appropriate data protection authority in his or her E.U. member state.
If an individual covered by this Privacy Statement has a complaint about the processing or use of that individual’s personal information, and the complaint is not resolved to the individual’s satisfaction through LRN’s internal procedures, then LRN will make arrangements to offer an independent, third-party dispute resolution mechanism to resolve the complaint.
Changes to this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.
This Privacy Statement was last reviewed on April, 2016.